Most Suddenlink internet plans
Y’all’ll get fast speeds with Suddenlink, only it has some of the highest price increases of any internet provider, so be prepared to see your bill more double after a yr.
Suddenlink cyberspace rating
/ out of 5 stars
This score is based off of the 3 plans Suddenlink has bachelor
2.68 / 5
3.95 / 5
3.6 / v
3.15 / 5
Suddenlink, which is endemic by Altice, primarily services rural areas that don’t have a lot of options for high-speed cyberspace. Suddenlink does provide fast internet speeds, with plans of 100 Mbps, 300 Mbps, 500 Mbps and 1G available.
But you’ll pay a steep toll for that speed. While Suddenlink’s plans outset out reasonably priced in year ane, they increment past $60/mo. in year ii. That means for Suddenlink’due south cheapest programme, your bill volition get from $29.99/mo. all the fashion upward to $90/mo. afterwards 12 months.
Overall, Suddenlink has some of the lowest client satisfaction scores of any provider — largely due to subscribers not expecting those drastic toll hikes.
How nosotros scored internet providers
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to touch on the provider’s overall score.
We evaluate broadband providers in four categories: affordability, operation, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to bear on the provider’southward overall score.
For each sub-factor, we score all providers on a continuous scale of 1 to five, relative to the industry every bit a whole. Because the average download speed in America is currently 180 Mbps, for example, nosotros assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a iii.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.sixteen.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is however part of our analysis, but we opted to permit our writers address them in the context of each review.
How Allconnect reviews internet service providers
Best programme: Net 1 Gig
Suddenlink cyberspace plans, pricing and speeds
Suddenlink offers some of the fastest starting speeds with plans in various tiers. Suddenlink offers up to four net plans in many areas. In areas where Suddenlink does not offer its Gig plan, Suddenlink’due south cheaper plans reach speeds upwards to 500 Mbps. In areas where Suddenlink offers its Gig plan, Suddenlink’southward cheaper plans increase by 100 Mbps. As an added perk, the 100 Mbps and 1 Gig plans come up with a costless streaming device.
*Pricing per calendar month plus taxes for length of contract. Boosted fees and terms may apply. Pricing varies by location and availability. All prices subject field to alter at whatever time. May or may not be available based on service address. Last updated 05/23/22.
All Suddenlink internet subscribers get costless access to Cheddar, a leading news, media and entertainment resources specializing in concern, tech, civilization and headline news. Customers will also enjoy a monthly subscription to CuriosityStream which features thousands of documentaries.
All-time for smaller households — Internet 200
If you only have one or two people living in your dwelling house and you lot don’t practise a lot of gaming or 4K streaming, Suddenlink’s cheapest plan will probably fit your needs simply fine. 300 Mbps is enough speed for virtually any activity, just the 350GB data cap might create issues for data-heavy households.
Best for most people — Internet 500
The Internet 500 hits the sweet spot for nigh people: all the speed you lot’ll need plus unlimited data. All merely the well-nigh continued households will find 500 Mbps download speed and 20 Mbps upload speed to be plenty of bandwidth.
Best for smart homes and serious gamers — Cyberspace ane Gig
If y’all accept a lot of continued devices in your domicile or do a lot of gaming, information technology might be worth upgrading to Suddenlink’south top plan. Its gig speeds are every bit fast as you’ll find most anywhere in the land, and with unlimited data, you won’t have to worry about going over a cap.
Shop Suddenlink plans
Suddenlink offers high-speed internet, Goggle box and dwelling telephone with customizable plans.
Call to order:
Equipment, installation, contracts and data caps
– Renting a modem through Suddenlink costs $10/mo. and it comes with a router. If you do not want to rent your modem through Suddenlink, withal, you practise not have to. Suddenlink gives you the option to buy your ain modem instead of paying the $ten/mo. rental fee. Just note that you will likely not receive Suddenlink tech support if you do not rent your modem through Suddenlink.
– Suddenlink offers free self-installation on all plans, but if you want professional person installation, you’ll pay a erstwhile fee of $59. That said, Suddenlink charges $99 for the premium installation. With the premium installation, Suddenlink will hardwire one of your devices and set upwardly Wi-Fi on up to six of your other devices. Suddenlink will also assist you in creating your Suddenlink ID.
Network enhancement fee
– Yous volition exist charged an additional $three.l/mo. for the network enhancement fee.
– While some providers include the activation fee in the installation fee, Suddenlink does not. Suddenlink charges an additional $twoscore to activate your internet.
– If you hire your modem through Suddenlink and do non return it, Suddenlink will charge you up to $150.
Auto pay and paperless billing –
The advertised cost reflects the $5 discount for enrolling in Auto Pay and Paperless billing. If y’all opt out of this, you will be charged an additional $5/mo.
– There are no contract commitments with Suddenlink, so you never have to worry about an early termination fee.
– All of Suddenlink’due south internet packages include unlimited information except for the 200 Mbps programme, which has a 350GB data cap.
– Unless you buy the 1 Gbps plan, your monthly bill will increase subsequently 12 months on the 100 Mbps plan and after 24 months on the 400 Mbps plan.
Additional benefits of Suddenlink internet service
Whole Domicile WiFi
Become reliable home internet with coverage that’southward hard to beat with Altice One Minis. Each device extends your Wi-Fi indicate to every room of your house including those hard-to-accomplish places.
Suddenlink Safeguard Service Protection
For merely $6.99/mo.,* you can make sure your Suddenlink internet service is always operating the mode yous demand it to. If you have issues exterior of Suddenlink’s gratis client care and service coverage, Safeguard will send a technician for a home visit.
Reliable connectivity during COVID-19
Suddenlink is closely monitoring situations regarding the COVID-nineteen pandemic and is working to make certain all subscribers stay connected no thing what. Suddenink is currently offer discounted cyberspace plans for qualified families starting at thirty mbps for $14.99/mo. This plan includes gratis equipment, discounted installation, unlimited data and no contract commitment.
Compare Suddenlink to other providers
At that place may exist competing providers similar Frontier in eastern and fundamental Texas. AT&T is likewise available in eastern and central Texas, parts of Louisiana and Arkansas.
When doing your ain independent enquiry, yous may notice Suddenlink under the name of its parent company, Altice. Optimum is likewise listed under Altice and delivers cable services to the Northeast, while you lot’ll find Suddenlink services in the southern U.S.
If it’s bachelor in your area, fiber cyberspace is usually a meliorate choice than Suddenlink. Merely if you accept to choose between Suddenlink and DSL service, nigh people volition be amend off with Suddenlink. That said, most internet providers don’t accept the same severe cost increases as Suddenlink, so if you lot want to avoid a hefty pecker in yr two, the tradeoff for slower internet might be worth it.
How to bundle Suddenlink with TV
In near areas, Suddenlink offers four Television receiver packages, all of which can be added to your internet plan. Core Television is the cheapest Telly package, with over 200 channels like Disney, ESPN and HGTV. At the superlative end, Suddenlink’s Premier Boob tube plan has more than 340 channels, including premium networks like HBO and STARZ, plus league-specific sports channels like ACC Network, NFL Network and ESPN U.
Suddenlink internet customer satisfaction
Suddenlink has some of the lowest customer satisfaction scores of any internet provider. A big part of this is because of Suddenlink’southward drastic price increases later the first year, which many subscribers don’t look.
The American Client Satisfaction Index (ACSI) ranked Suddenlink dead last in its most recent scores. The provider has been near the bottom for the past three years. Consumer Reports members were also disappointed with Suddenlink service, scoring it just 56/100 — in front of simply Viasat and HughesNet, two satellite internet providers. In 2020, J.D. Power also ranked Suddenlink alee of only HughesNet.
In addition to the large charge per unit hikes, customers frequently mutter most poor customer service, difficulty setting upwardly appointments and issues with billing.
Suddenlink internet FAQs
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Written past:Joe Supan
Senior Writer, Broadband Content
Joe Supan is the senior writer for Allconnect and MyMove. He has helped build the proprietary metrics used on Allconnect’southward review pages, utilizing thousands of information points to help readers navigate these comple… Read more
Edited by:Robin Layton
Editor, Broadband Content